Regulatory Case Management Accelerator

Make complex cases easier to move forward, for your people and the people you serve.

Who it helps: Regulatory, grants and compliance teams managing complex cases.
A useful first output: A connected approach to intake, workflow, approvals and reporting.
Working together: Scoped together. Your case teams and platform owners shape workflows and review the solution.

A pre-built Dynamics 365 and Power Platform accelerator that modernises intake, triage, workflow, approvals, correspondence, audit trails and reporting for regulators, grants teams and compliance functions.

The Regulatory Case Management Accelerator helps regulators, grants teams and compliance functions modernise how they manage cases. Built on Dynamics 365 and Power Platform, it brings intake, triage, approvals, correspondence and reporting into one auditable system. Our pre-built approach supports regulatory oversight, grants administration, complaints handling and approvals processing, helping your team deliver faster with less risk than a custom build.

Talk about this service

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Coverage

What you’ll work towards.

Configured Tenant EnvironmentPower Platform environment configured with the Regulatory Case Management Accelerator modules.
System Architecture Document (SAD)High-level design and configuration specifications aligned with PSPF/ISM security rules.
Handover Playbooks & RunbooksOperational guide detailing environment syncs, DLP setup, and minor troubleshooting.
Knowledge Transfer WorkshopsInteractive training sessions for case managers, triage teams, and system administrators.

Why Teratek

Support for your team.

Make complex cases easier to move forward, for your people and the people you serve.

Accelerator-Led Delivery — We do not start from scratch. Our pre-built components ensure faster implementation cycles and minimal delivery risk.
Microsoft-Native Platform — Built on Dynamics 365, Power Platform, SharePoint, and Power BI. No new vendors to approve, and no new licensing risks.
Government Operational Depth — Teratek brings direct delivery experience working with TGA, ACIC, IBA, and other regulated federal and state agencies.
Embedded Governance — Security, DLP policies, audit trails, and PSPF/ISM alignment are built into our methodology by default, not added as afterthoughts.
Capability Uplift Focus — We leave the client with comprehensive playbooks, documentation, and trained staff, avoiding long-term vendor lock-in.